This is an English translation provided for reference. If there is any difference between this translation and the Japanese original, the Japanese original prevails.
Privacy Policy (Personal Information Protection Policy)
Evergreen Inc. (the "Company") hereby declares that, in the services it provides, it has established and will comply with this "Privacy Policy" in order to comply with laws and other norms relating to personal information and to manage personal information, etc. appropriately.
- When the Company obtains personal information directly, it will state the purpose of use and the method of acquisition in advance and obtain it with the consent of the person concerned. However, the Company may omit stating the purpose of use where it is clear from the circumstances at the time of acquisition.
- In handling personal information, the Company will continuously take reasonable technical and organizational safety measures, as well as corrective and preventive measures, to prevent destruction, leakage, loss, falsification, damage and the like.
- Except where based on laws and regulations, or where the Company has made a separate declaration based on laws and regulations, the Company will not disclose or provide personal information it has received to third parties without the consent of the person concerned.
- The Company has established a contact point for complaints and consultations regarding the handling of personal information, etc. and will respond to them in good faith. The Company will also respond, within a reasonable scope, to requests based on laws and regulations for disclosure, correction, suspension of use and the like of personal information, where the Company can verify the identity of the person concerned.
Handling of Personal Information, etc.
The Company handles the personal information, etc. it obtains as follows.
1. Definitions
In this Policy, "personal information" means personal information as defined in the Act on the Protection of Personal Information of Japan (information about a living individual that can identify a specific individual by name, date of birth or other descriptions contained in the information, including information that can be easily collated with other information and thereby identify a specific individual).
In addition to personal information, the Company may obtain information that cannot identify an individual, such as information about individuals including postal codes, e-mail addresses, gender, occupation and hobbies, and log information relating to internet use such as customer numbers, cookies, IP addresses and subscriber and device identifiers. This information and personal information are together referred to as "personal information, etc."
2. How Personal Information, etc. Is Obtained
The Company obtains personal information by lawful and fair means and does not obtain it improperly against the will of users. When collecting personal information, the Company notifies or publicly announces the purpose of use in advance.
When customers use the services that the Company provides on the web for general internet users (the "Company Services"), in addition to personal information, information such as the customer's IP address, cookies, subscriber and device identifiers, usage environment and browsing history, including the pages the customer viewed, is automatically sent from the customer's browser and recorded on the servers of the Company Services.
3. Purposes of Use of Personal Information, etc.
The Company uses the personal information, etc. it obtains for the following purposes and does not use it for any other purpose. If the Company uses it for purposes other than the following, it will notify customers in advance.
Personal information, etc. of users of the Company Services
- To send customers notices necessary for providing the Company Services, such as important notices and maintenance information
- To accurately notify customers of special services, campaigns and the like
- To display information on services provided by the Company (not limited to the Company Services) or products and services of partners that are considered useful to individual customers on the web pages of the Company Services that the customer accesses or on the customer's other devices, or to send it by e-mail newsletters or other e-mails (customers may stop or resume such handling by notifying the Company by a method separately specified by the Company)
- To send prizes for campaigns and contact customers about them
- To conduct surveys on usage, usage environments, posted content and the like, and to prepare and use statistical materials in a form that does not identify individuals
- To respond to inquiries from customers, verify identity and carry out various procedures
- To deal with disputes, lawsuits and the like
- To otherwise improve the content of the services
4. Provision of Personal Information to Third Parties
The Company does not disclose customers' personal information to third parties except in the following cases.
- The customer has agreed in advance to the disclosure of the personal information
- There is an imminent danger to a person's life, body, property or the like and there is an urgent need
- It is especially necessary for improving public health or promoting the sound growth of children, and it is difficult to obtain the customer's consent
- The Company receives a formal inquiry based on law from a public authority such as a court or the police
- Other relevant laws and regulations oblige the Company to disclose or provide the information
- It is deemed necessary to protect the rights, property, services and the like of the Company Services because the customer's conduct on the Company Services violates the terms of use, prohibited matters, rules, manners or the like
5. Accuracy of Personal Information
The Company strives to process the personal information provided to it accurately. However, customers are responsible for ensuring that the personal information they provide is accurate and up to date.
6. Entrusting the Handling of Personal Information
The Company may entrust all or part of the handling of personal information it has obtained to others, to the extent necessary to achieve the purposes of use. In such cases, the Company will conclude the necessary contracts regarding the handling of personal information and exercise necessary and appropriate supervision over the contractor.
7. Cookies
- A cookie is identification data for an individual customer that is sent from a server used to operate a website to the customer's browser; by using cookies, the customer's information can be recorded on the hard disk or the like of the customer's computer. Many browsers are initially set to accept cookies, and many sites use cookies to provide useful functions to customers. Cookies identify the computer the customer uses, but do not identify the customer personally.
- The Company Services use cookies to handle customer log-in and to obtain information such as overall trends and patterns on the site. The Company uses the information obtained to analyze access trends and to provide better services and deliver advertising, and does not use it for any other purpose. This does not affect the customer's privacy or usage environment.
- Customers can reset their browsers to refuse cookies or to show when cookies are being sent; however, if cookies are refused, some or all functions of the Company Services may not work properly.
- The Company Services use Google AdSense, a third-party advertising service. Third-party vendors, including Google, use cookies to serve ads based on a customer's prior visits to the Company Services or other websites. Google's use of advertising cookies enables it and its partners to serve ads to customers based on their visits to the Company Services and/or other sites on the internet. Customers may opt out of personalized advertising by visiting Google's Ads Settings (https://adssettings.google.com/). Customers can also opt out of a third-party vendor's use of cookies for personalized advertising by visiting www.aboutads.info. For how Google uses information, see "How Google uses information from sites or apps that use our services" (https://policies.google.com/technologies/partner-sites).
- The Company Services use Google Analytics, an access analysis tool provided by Google. Google Analytics uses cookies to collect traffic data. This data is collected anonymously and does not identify individuals. Customers can refuse this collection by disabling cookies in their browser settings or by using the Google Analytics Opt-out Browser Add-on (https://tools.google.com/dlpage/gaoptout).
- The Company Services use affiliate programs that introduce products and services of partners. Partners may use cookies to measure the results of these introductions. As an Amazon Associate, the Company earns from qualifying purchases.
8. Disclosure, Correction, Suspension of Use and Deletion of Personal Information
The Company respects individuals' rights regarding personal information and, only where it can confirm that a request comes from the person concerned, will respond within a reasonable period and to a reasonable extent to requests for disclosure, correction, suspension of use, deletion and the like of personal information based on the Act on the Protection of Personal Information. In such cases, the person concerned should send the request using the Company's inquiry form, and the Company will respond to it.
9. Exclusions
On third-party websites linked from advertisements or posted content on the Company Services, you may be asked to enter personal information, or personal information may be obtained automatically. This Policy does not apply in such cases.
10. Changes to This Privacy Policy
- The Company may change this Policy without obtaining customers' prior consent. If this Policy is changed, the Company will give notice on its company website.
- The changed Privacy Policy takes effect from the date posted by the Company, and customers who use the services provided by the Company after the change are deemed to have accepted the changes to this Policy.
11. Contact and Person Responsible for Managing Personal Information
For inquiries about this Policy and personal information, etc., please use the contact point below.
Address: Kuwano Building 2F, 6-23-4 Jingumae, Shibuya-ku, Tokyo 150-0001, Japan
Company name: Evergreen Inc.
Person responsible for managing personal information: Hidetsugu Tonomura, Representative Director
E-mail: info@love-evergreen.com
Established: April 1, 2016
Last revised: October 22, 2026